Frequently Asked Questions
When will my order be shipped?
We aim to process all orders within 1–3 business days (Monday–Friday) after your purchase has been confirmed. Once your order has been dispatched, you will receive a confirmation email with a tracking link.
How long does delivery take?
After dispatch, standard delivery usually takes 3–6 business days (Monday–Friday).
Total estimated delivery time:
4–9 business days from the date your order is placed.
How much does shipping cost?
We offer free standard shipping on all orders within the United States, with no minimum purchase required.
Where can I track my order?
As soon as your order ships, you’ll receive an email containing your tracking information. You can also track your order anytime via our Track Your Order page on forevie.com.
Why hasn’t my order arrived yet?
If your order hasn’t arrived within the estimated delivery timeframe, we recommend checking your tracking link for the latest updates. If you still need assistance, feel free to contact us at info@forevie.com — our team is happy to help.
How long does it take to receive a refund?
Once your return has been received and inspected, your refund will be processed within 10 business days and issued to your original payment method.
Do you offer exchanges?
We currently do not offer direct exchanges. To receive a different item, we recommend returning your original purchase and placing a new order once your return has been approved.
I received the wrong item or my order arrived damaged. What should I do?
We’re sorry to hear that. Please contact us at info@forevie.comwith your order number and a clear photo of the issue, and we’ll take care of it as quickly as possible.
How can I contact you?
You can reach us anytime via info@forevie.com or through our Contact Page on forevie.com. Our support team is always happy to assist you.